SHIPPING POLICY

• Where do we ship?

Terre Appule currently ships to Europe
Shipping is free for orders over 200 euros, while for Italy it is always free.

• Where can I receive my order?
You can receive it at the chosen address (home, office, etc. - no post office box).

• How long does it take for the order to arrive?
Delivery times, via courier, are very quick (normally 24-48 hours, 48-72 hours for Italian territory).
Instead for European territories from 5 to 10 working days depending on the country.
The order is processed in 1-2 working days excluding weekends.

NOTE: Our orders are processed according to the information above, but sometimes there may be delays due to extraordinary circumstances such as courier errors, strikes and wrong information from the customer.

• Do you provide a tracking number before shipping?

As soon as your order leaves the warehouse, you will be updated with an email containing your order tracking number.

• How can I change my shipping address?

If your order was shipped to the wrong address, please email us at:
terreappule@gmail.com